Recruitment Process Outsourcing

With constant changes to the world of work, companies are forced to rethink their processes to keep up.

One of these processes is recruitment. As of June 2021, there are 38,952 vacancies in the Registered Nursing staff group, as well as the NHS having a vacancy rate of 10.3%, Healthcare recruitment is more important than ever.

More and more organisations are utilising recruitment process outsourcing to improve their hiring strategies. This has led to a soar in the amount of recruitment process outsourcing providers, with more models and products available than ever.

But what exactly is recruitment process outsourcing? How can healthcare providers benefit from using them? What steps are used in recruitment process outsourcing?

Well, this guide was created to cover all you need to know. Let’s get started.

What Is Recruitment Process Outsourcing?

Recruitment Process Outsourcing or RPO is when an external provider is given the recruitment for a company or organisation. These RPO providers can support part or all of the recruitment, acting as an extension of a company’s resourcing.

Recruitment process outsourcing helps companies to find and identify ideal candidates by using various models, market intelligence and predictive talent analytics.

How Does Recruitment Process Outsourcing Work?

The best RPO providers use various methods to reduce cost per hire, time to hire and improve the quality of hire. RPO providers will work closely with their client’s HR and talent acquisition departments to understand an organisation’s long-term hiring strategy.

Then, the RPO provider will create a customised recruiting program that will support the client’s specific needs. By using scalable models, technology stacks and market analytics, RPO providers can create a true end-to-end solution.

Why Should Healthcare Providers Outsource Their Recruitment Process?

With more than 100,000 care home care workers, as well as a further 32,000 NHS employees at risk of being sacked due to the recent vaccine mandate, recruitment in the healthcare sector has never been more important.

But why should healthcare organisations look at using RPO providers?

Reducing Costs	Budget cuts have been something the healthcare industry has struggled with for a long time, resulting in understaffing and recruiting issues. In addition, the labour costs, as well as costs for advertising, background screening and applicant tracking systems all add up. Cost-per-hire is a metric used by HR when outsourcing recruitment to an RPO provider. This key cost-per-hire metric is usually reduced, as well as the time-to-hire metric due to recruiting resources. By streamlining the processes and placing the responsibility to a dedicated outsourced recruiter removes the likelihood of being short of staff when business spikes.
Rapid Growth	The healthcare industry is experiencing a huge soar in the need for more staff. Meeting the demands for recruiting will require outsource recruiting to ensure control during this unstable time. This rapid demand is placing a strain on existing staff, making make in-house recruitment a huge task. By allowing outside recruiting firms to take the pressure, these more experienced recruiters are able to meet unusual growth patterns.
Improve Recruiting Effectiveness	Not only does the healthcare industry need to speed up the recruitment process, but also the need to hire the right staff. Being one of the most competitive global job markets, it can be difficult for many organisations to improve their recruiting effectiveness through in-house recruiting. By outsourcing recruiting, companies can utilise the ability to reach more candidates that may have been out of their reach otherwise.

When Should You Use Recruitment Process Outsourcing Providers?

So, we understand why healthcare providers should use an RPO, but when should they be used? Let’s take a look at some examples of when should you hire an RPO rather than handling hiring yourself.

You’re Searching For More Team Members

A common problem in the healthcare sector. RPO providers can act as an extension of your team, placing the accountability of hiring to the RPO provider, rather than your talent acquisition team.

Your HR Team Is Backed Up

Your HR team is likely working overtime right now, pushing the limits of what they can do, working with the resources they have to try and doing double tasks. By hiring an RPO, your HR team can focus on other, more important HR tasks.

You’re Inexperienced

Those that are new to the healthcare industry may need some guidance or advice. An RPO is a solution you can use, fix leaky holes in your recruitment process, helping to up-skill your hiring manager, passing on valuable information which will make future recruitment more efficient.

You’re Looking For The Best Employees

If you’re looking to scale up your business and take the next step, then hiring professionals to find the best staff should be your plan. They’ll identify excellent employees, as well as strengthen the process of hiring for continuous improvements.

What Should Good Recruitment Process Outsourcing Providers Do?

If you’re thinking about adding an RPO to your team, that’s great news. But what exactly should an RPO offer to help your team? Let’s take a look at what good RPO providers should do.

Offer Cost Efficiencies And Process Enhancements

To bring the best service to your healthcare business, good recruitment outsourcing providers will understand exactly what your requirements are, being able to introduce efficiency savings.

Listening To What You Want

The RPO should know that each organisation is different. There will be individual challenges and goals, so there is no ‘one-size fits all’ model. Once you come up with a solution, continuous improvements and innovations should be offered.

Provide On-Sit Teams

While not essential, it is recommended to have an on-site team when recruiting professionals at the mid to senior level. It may be more expensive than using an offshore team to screen potential targets, however, you’ll receive a better, more efficient service.

Add Technology Solutions

There have been huge advancements in recruitment technology over the last few years, with more and more organisations managing their recruitment more efficiently. These solutions provide quality metrics and offer immediate access to candidates.

Measurable Service

When working with an RPO, there should be agreed indicators that you can pair against benchmarks. Quarterly reviews will allow you to keep a clear focus on the strategic goals you have in place.

What Are The Benefits Of Outsourcing Recruitment?

Finally, let’s take a look at some other benefits that you get when outsourcing your recruitment. It is important to weigh up the costs against the benefits to understand if it is worth it for your business.

Higher Quality Candidates

Sometimes, the best candidates are the ones that fit your company culture, rather than just having ideal qualifications and experience. RPO providers are experienced in differentiating between the required qualities for each role, searching for a wider talent pool, bringing the very best candidates for your organisation.

Scalability

In healthcare, being able to scale up or down is crucial to remove the risk of being under-staffed or taking on more people than necessary. In the current climate, we are seeing a huge soar in the need for healthcare professionals, however, in the future, this may start to decline. RPO models allow for constant adaptation to suit to needs of each individual business.

Consistency

 Recruiting can be extremely unpredictable, especially when hiring processes vary across different departments. Candidates can become unsure of where they stand, causing difficulties when hiring. RPO providers ensure the hiring process is consistent as they understand the goals from the beginning. Each candidate will know exactly what to expect at each stage of recruitment.

Improves Brand Recognition

To build a good reputation, the candidate experience is so important. Your organisation’s brand only stands for so much, the deciding factor will be how you treat existing employees. This comes from creating expert job descriptions, giving candidates timely responses as well as feedback on interviews. RPO providers will ensure candidates are in the best place possible to decide to accept your job offer.

Provides Reports And Analytics

When recruiting, data can be incredibly useful. This valuable data will be analysed by an RPO to gain crucial insights and bring a complete overview of the current job market. This will also allow your company to find ways of improving future organisations when venturing into the recruitment process. This data will streamline the entire process, leaving you assured with the way things are going,

So, to conclude. When it comes to recruitment process outsourcing, there is a lot to weigh up. There are plenty of advantages, such as reducing costs, scouting the best talent and making the hiring process more streamlined.

Using an RPO can create a better candidate experience, bring a solution that is personalised to your business and in turn, make your business better. It is important to know when to use one, such as when you’re inexperienced or your HR team is overwhelmed.

Also, we recommend doing your research. Your RPO provider should provide technology solutions to enhance the hiring process, be able to scale up or scale down as well as offer analytics and reports. Good luck and let’s find some perfect candidates for your business.